Front Of House Staff
Good security is more than just a physical presence. Our front of house provide high levels of customer service, ensuring everyone who enters your premises is handled correctly.
Best in class security
Our security staff are all SIA certified, fully vetted and comprehensively trained. There is no better choice for security services in the UK.
Service excellence
We continuously assess and improve both our proactive and reactive security services. We draw on feedback from our clients to ensure we’re delivering the best service possible.
Protect your reputation
Poor security reflects badly on your organisation. We deliver high-quality security services that your customers/visitors will notice, helping cement your reputation as a secure environment.
Concierge Service Birmingham & UK
From the moment a visitor steps into your premises to the moment they head home, a member of our concierge team will be on hand to greet them and ensure they have everything they need.
We help bolster your brand – our security concierge staff are professional and respectful, making sure every visitor has a great experience and leaves satisfied.
- Ensure every visitor is properly greeted and monitored
- Flexible and experienced working in a variety of industries
- Responsive to changing requirements
Licenced and insured
Vetted and trusted team
UK-wide callout
Frequently asked questions
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How do you ensure the quality of your security personnel?
All of our security professionals undergo rigorous background checks, receive extensive training in various security protocols, and participate in ongoing professional development.
Can your services be customised to specific needs?
Yes, we offer customisable security solutions tailored to the unique requirements of each client, whether it’s for a one-time event or long-term security.
What measures do you take to handle emergencies?
Our team is trained in emergency response procedures, including evacuation plans, first aid, and coordination with law enforcement and emergency services.
How do you handle confidential information and privacy concerns?
We adhere to strict confidentiality protocols and ensure that all sensitive information is securely managed and protected in accordance with privacy laws.
What is the process for hiring your security services?
To hire our services, you can contact us via phone or email to schedule a consultation. During this meeting, we’ll discuss your security needs, assess potential risks, and propose a customised security plan.
Are your security services available 24/7?
Yes, our services are available 24 hours a day, 7 days a week, to ensure uninterrupted protection and support.
Do you provide security assessments and consultations?
Yes, we offer security assessments where we evaluate your current security measures and provide recommendations for improvement.
What kind of training do your security officers receive?
Our security officers are trained in a range of skills including threat assessment, conflict resolution, crowd control, surveillance techniques, and first aid.
All of our security staff are all SIA trained.
How do you integrate technology into your security services?
We utilise advanced security technology such as surveillance cameras, access control systems, and alarm monitoring to enhance our security measures.
What are your rates for security services?
Our rates vary depending on the type of service, duration, and specific requirements. Please contact us for a detailed quote based on your security needs.
How do you ensure compliance with different regulations?
We regularly review and update our practices to ensure full compliance with different regulations pertaining to security services.
